You will then be asked to Login (if you're not already logged in). - On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead.- After adding all the items to your shopping cart click " View Shopping Cart".- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps. Using our online system to create a quotation which is valid for 14 days. Please understand that our number one priority is to ensure the health and safety of both our staff and customers during this time. If you require sales advice, please call us on (03) 9543 8885 or email us through our Contact Centre to assist you. We apologise for any inconvenience caused by the delays. This is to continue until further notice. This will mean that StarTrack's overnight service which we offer may take up to 4 business days to deliver depending on your location and how affected the area is.ĭuring these times, please choose a delivery address where someone will be able to accept the delivery otherwise a return delivery fee may occur. Please be aware that delays may be expected as backlogs are attempted to be cleared. As a result, customers may experience delays from between 1-4 days. A large number of their facilities are at capacity and experiencing major congestion issues. StarTrack continues to experience significant impacts across the network due to extreme volumes and ongoing COVID-19 impacts. In the ACT, Canberra continues to be impacted by delays caused by the growing outbreak.
Sydney Metro, Newcastle, and Central Coast areas continue to be impacted by delays.This is due to COVID-related staffing impacts at our Chullora facility. There are currently impacts to domestic parcel processing and delivery in New South Wales which are causing some local delays.
Work is underway to support the following locations which are at capacity, including the commencement of weekend deliveries in NSW and VIC.ĭelivery networks are busier than usual which may mean slight delays, so please allow extra time for deliveries. Unfortunately, StarTrack's delivery teams are experiencing high daily volumes due to the current COVID-19 restrictions across the east coast. Click and Collect orders are available between Monday and Friday from 9.00 am to 4.00 pm. The reopening date is subject to change as per the Victorian Government's announcements.ĭelivery and Click and Collect are still available through online orders that remain business as usual. Effective from Friday 6th August 2021, our retail showroom will be CLOSED due to the Victorian COVID-19 lockdown and reopen to the public at this stage on the 5th of November 2021.
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